An item I love is sold out, When will you be restocking it?
Please contact us at and we will happily get the item ordered for you, along with a timeline for delivery.
When are orders shipped?
Orders are processed Monday through Friday and are packaged and processed within 24 hours of placement, excluding weekends and holidays.
What happens after I place my order?
You will receive an order confirmation email once your order is confirmed. You will also receive shipping confirmation email with tracking information once your item is shipped out.
Do you offer free shipping?
We do offer free shipping Canada-wide with any purchase over $100. Use discount code 'FREESHIP' at checkout.
Where does Lawlor Jewelry ship to?
We currently only ship within North America through our website. However, we do plenty of work for international customers. Please feel free to contact us if you live outside of North America and we will be more than happy to assist you.
What is your return policy?
We offer returns on unworn items for 30 days after purchase. Exchange up to 60 days.
Can I purchase online and pick up in store?
Absolutely! When presented with our shipping options at checkout, select the in store pick up option.
What if I buy a ring online and it doesn't fit properly when it arrives?
We have a fit guarantee policy! If your ring doesn't fit properly apon purchase, we will happily do your first resizing free of charge.
Is all of your merchandise available to purchase online?
Although we do our best to make our products accessible online, we do carry a varying arrange of product instore, which is not available through our website.
How do I find out my finger size?
You can easily figure out your finger size by following these steps.
1. Select an existing ring that fits the desired finger.
2. Measure the internal diameter of the ring (in mm).
3. Use the below chart to determine your ring size. Diameter (mm) 14.1 14.9 15.7 16.5 17.3 18.1 19.0 1 9.8 20.6 21.4 22.2 Size 3 4 5 6 7 8 9 10 11 12 13
You are also welcome to come into the store to have your finger professionaly measured.
What are your regular store hours?
Monday to Friday: 10:00AM - 5:30 PM
Saturdays: 10:00 AM - 5:00 PM
If I see a product on your website, can I come in the store to see it or purchase it?
Absolutely. Our website is updated daily to insure that our inventory is up to date, so products shown will be available in store at all times.
Do you offer Custom Design?
Custom Designing jewelry is our specialty. Our designers have a state-of-the art CAD design program, when combined with our In-House 3D printer, make it possible to create any piece you can imagine.
Do you have a goldsmith on site?
Yes! We are pleased to offer onsite goldsmith repairs. Approximately 60% of repairs are able to be completed onsite, with about 30% going to our custom goldsmith in Toronto.